Privacy Policy

Who We Are

CFD Vision provides CFD consulting, simulation, product development, and training services. CFD Vision is based in Sydney, NSW, Australia. In this policy, “CFD Vision”, “we”, “us”, and “our” refer to that business.

We handle personal information in accordance with good business practices and, where applicable, the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

Information you give us:

• Contact details (name, email address, phone number, company name) when you fill out our contact form or email us.
• Enquiry details, correspondence, and technical files attached to your communications.
• Billing and payment information needed to issue quotes and invoices.
• CVs and employment details if you apply to work with us.

Information collected automatically:

• Website usage data via Google Analytics (pages visited, time on site, general device/browser type, referral sources).
• Technical logs (IP address, access times) captured by our hosting provider (Hostinger) and security provider (Cloudflare) to maintain site security.
• Security verification via Cloudflare Turnstile to block automated form spam.

We do not request or knowingly collect sensitive personal information (such as health data or government identifiers). Please do not include sensitive personal information in your communications or files.

How We Use Your Information

• Respond to enquiries, issue quotes, and provide consulting services.
• Manage ongoing client projects, communications, and invoicing.
• Maintain, protect, and improve website security and performance.
• Comply with tax, legal, and accounting obligations.

We do not sell, rent, or trade your personal information to third parties, and We do not make decisions about you based solely on automated processing.

Confidentiality of Technical Project Data

Commercial drawings, CAD models, geometry, simulation inputs, and technical project files you share with us are treated as confidential business information. Project data confidentiality is governed by the applicable client agreement or a mutually signed Non-Disclosure Agreement (NDA).

We do not publish client names, trademarks, or project outputs without permission.

Cookies and Analytics

This website uses cookies and similar technologies:

• Essential and security cookies necessary for site function and spam protection.
• Analytics cookies via Google Analytics (connected through Google Site Kit) to measure site traffic and user interaction.
• Third-party embedded tools, such as Google Maps, which may load cookies upon display.

You can block or manage cookies through your web browser settings. You may also opt out of Google Analytics tracking using Google’s available browser opt-out tools.

Sharing Your Information

We share information only when necessary with trusted service providers who assist in operating our business, including:

• Web hosting (Hostinger), security and CDN (Cloudflare), analytics (Google), and standard cloud, email, and accounting software.
• Professional advisers (accountants, legal counsel, or insurers) where reasonably required.
• Law enforcement or government authorities, where required by applicable law.

Data Storage and Location

Some of our third-party service providers store or process data outside Australia (including Singapore and the United States). We rely on established infrastructure providers with industry-standard security protocols.

Security and Retention

We implement reasonable technical safeguards, including HTTPS encryption and access controls, to protect personal information. However, no internet transmission is 100% secure. If you need to transmit highly sensitive commercial files, contact us to arrange a secure transfer channel before sending.

We retain personal information only for as long as necessary to fulfill the purposes outlined above or to meet statutory Australian tax and business record-keeping requirements.

Your Rights and Choices

You may contact us at any time to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or out-of-date information.
• Request the deletion of your personal data, subject to legal record-retention requirements.

We aim to handle all legitimate requests within a reasonable timeframe.

Questions and Contact

For privacy inquiries, data requests, or concerns, please email us directly at [email protected] or use our website contact form with “Privacy” in the subject line. If you are located in Australia and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this policy periodically. The current version will always be posted on this page with the updated effective date.